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OTTAWA'S APPLIANCE EXPERT

Universal Appliances, Ottawa’s appliance expert can help you find the right top-of-the-line appliances. Our showroom located at 1915 Bank St. displays over 20 leading appliance brands such as Thermador, Bosch, Miele, Sub-Zero, Monogram and many more.

Delivery & Installation Services

Our experienced delivery team will uncrate your appliances and place them in your desired location. All external packaging will be taken away, and your items will be inspected for any damages due to transport. We will make sure your home is well cared for during the entire delivery process.

If you will be needing your older appliances removed, please make sure they are disconnected prior to your delivery.

Installation of your new appliances can be arranged but is not included with the purchase and delivery of your appliances.

Authorized Appliance Service Companies

Home Appliance Care

http://www.homeappliancecare.ca/
(613) 822-7630

 

Brands they service:

 

  • AEG
  • AGA
  • Amana
  • Asko
  • Bertazzoni
  • Blomberg
  • Bosch
  • Brigade
  • Dacor
  • DCS
  • Electrolux
  • Faber
  • Falmec
  • Fulgor
  • FCI
  • Fisher & Paykel
  • Frigidaire
  • Gaggenau
  • GE
  • GE Monogram
  • Jenn-Air
  • KitchenAid
  • Liebherr
  • Marvel
  • Maytag
  • Porter & Charles
  • Sub-Zero
  • Thermador
  • U-Line
  • Venmar
  • Whirlpool
  • Wolf Appliances
  • Zephyr

 


Regional Factory Parts and Service

http://www.regionalfactoryservices.com/
(613) 820-8606

Brands they service:

  • Asko
  • Bosch
  • Dacor
  • Danby
  • Electrolux
  • Frigidaire
  • Gaggenau
  • GE
  • GE Monogram
  • Jenn-Air
  • KitchenAid
  • Maytag
  • Panasonic
  • Sub-Zero
  • Thermador
  • Whirlpool
  • Wolf Appliances

 


LG Service

https://www.lg.com/ca_en/support/repair-service/schedule-repair
(888) 542-2623

Brands they service:

  • LG

 


Hagopian Service

http://www.hagopiantv.com/
(613) 728-2894

Brands they service:

  • Panasonic
  • Sharp

Miele Service

http://www.miele.ca/
(800) 565-6435

Brands they service:

  • Miele

 

 

Payment Options

Payment Options

Universal Appliances is pleased to accept the following methods of payment: Cash, certified cheque, money orders, VISA, MasterCard, and debit. See store for details.

 

 

 

 

 

Our Guarantees

At Universal Appliances, our top priority is our customer’s satisfaction.

If a service problem presents itself with your appliance, we want you to contact us immediately. We will always be here to assist you in making the proper service arrangements for your appliances.

Why Buy at Universal Appliances

When you purchase your appliances from Universal Appliances, you’ll be given all the attention needed to make the right choices for you and your kitchen. You can shop in a no pressure environment with a knowledgeable sales person at your disposal. We will present you with a wide variety of choices for all your appliance needs and guide you through the purchasing process straight through to the delivery and final installation of your appliances.

In a competitive market we promise to deliver great service and great deals, so you can be sure you’ve made the best choice for you and your family.

Warranty

Service Protection plans are available to protect your purchase beyond the standard warranty offered by the manufacturer. They can be added to your appliance up to 11 months after your original purchase date. See in-store for details

Price Match Policy

Our Promise

We will work hard to earn your business and part of our commitment to serving you better is keeping our prices competitive. Should you find the same product in our showroom advertised at a lower price somewhere else (and by an authorized dealer), we will either meet or beat that price.*

What you need to know

The merchandise must be the same brand and model, advertised in the same trading area, under the same terms and conditions, finance terms, (including any administrative fee or delivery charge) and must be in stock and available at the advertised price.

Our price match is based on the overall net pricing of a package (multiple products) not individual pricing. We take into consideration all additional charges such as delivery, removals, taxes, rebates, and manufacturer’s promotions (such as gifts with purchase). We can also price match multiple products from multiple competitor locations.

Acceptable forms of proof of price:

  • Written pricing on competitor's paperwork
  • Advertised pricing
  • Web pricing

Unacceptable forms of proof of price:

  • Cards with handwritten prices
  • Personal paperwork with handwritten prices
  • Emails

All you have to do is bring in the paperwork indicating the lower price you have found elsewhere, and if your product qualifies, we’ll gladly price match it for you. It’s that simple.

*We reserve the right to selectively choose when we will or will not price match for a customer. Many factors come into play when price matching, including the type and brand of product in question, and as such we implement the Price Match Guarantee on a case-by-case basis. We will NOT price match dollar for dollar on any web-only competition. Our Price Match Guarantee does not apply to advertised price errors (online, in print, or otherwise), rebates, coupons, free bonus offers, clearance items, factory closeouts, store opening specials, time specials or limited quantity offers (e.g. Boxing Day, Black Friday), builder rebates, auction website prices, licensed departments, club retailers, co-op or wholesale purchases, U.S. or Internet-only retailers, bundle promotional offers, or products sold without a manufacturer’s warranty. 

Quick access

  • Kitchen

    For many, the kitchen is the living room where family and friends gather and participate in the preparation of savory dishes. Browse our wide selection and discover how we can help you build a dream kitchen that delights the eyes as well as the palate.

  • Laundry

    Browse our selection of high efficiency, high-capacity and energy efficient laundry pairs. Our selection includes washers and dryers in both front load and top load and in a selection of colours.

  • Outdoor

    Secure your reputation in the neighbourhood as the king of the burger with one of our incredible barbecues.

  • Brands

    We carry the quality brands you know and trust. Shop your favourite brands and choose the products that will make your house a home and complement your style.

  • Promotions

    We have promotions that offer great deals on premium products all the time, but also know this: with our Owner Deals, you’ll find exceptional limited-time offers every day and with PG+ knowing that you got the best price is guaranteed.